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Secure Your Future by “Leading Human”

Woman sitting at computer working with laundry basket on the desk next to her

Building a Positive Workplace that Deals Effectively with Today’s Stresses

Caroline slumps in her chair, stares out her kitchen window, and wonders how it came to this. She looks down at the e-mail from her boss and shakes her head thinking, “She doesn’t understand.”  

The kids are arguing in the background… something about whose turn it was to take out the dog. Looking around the kitchen, she notices that the dishes from last night’s dinner are still in the sink, unwashed. In fact, the whole house is a mess, clothes lying where the kids dropped them, the half-done puzzle pieces litter the table, dirt tracks from the dog across the floor, mail is strewn about the countertop, unopened. The only part of the house that is reasonably orderly, she realizes, is the part right behind her, the part that is seen in the background of her Zoom calls.

She frowns. 

Caroline looks back at the e-mail and reads it again, “Caroline, Hi! Can you give me a call this morning before 11:00? I just got the sales reports in and I need to talk to you about your numbers. ~ Ramona.”  

She sighs; her mind is racing, “I know my numbers are off this quarter, but damnit, things are chaotic right now. How can she expect me to keep up the same pace that we had before?”  Caroline’s heart is racing, and her stomach is twisted into knots. She hasn’t slept well for the past few months and wakes up wondering, “What happens if I lose this job? How will we make it?”   

She takes a deep breath and starts to reach for the phone but stops, and just stares blankly out the window, leaving the phone untouched on the table…    

Handling this new workplace and the stress it puts on your employees requires a new approach to leadership. It requires Leading Human™.

What does it mean to Lead Human?

Leading Human means leading with humility, self-awareness, and a desire for purposeful growth. We are in a time of unprecedented change and transition in business.  

Employees who feel happy and purposeful at work demonstrate higher productivity, increased motivation, and greater feelings of organizational alignment. In the past, we might have perceived the costs of a non-inclusive leader as negligible; in the wake of a global pandemic and unprecedented lifestyle impacts, we have seen firsthand the real difference thoughtful leadership makes, not just in the short term, but also for the reputation and performance of the company in the long term. 

Even during times of crisis, organizations need to be productive and motivated, or output will suffer. It is humans who develop and produce vaccines, who diagnose and treat diseases, who debug the software we rely on to communicate virtually. 

Leading Human helps leaders who manage teams understand how to generate the behaviors that lead to higher productivity, increased motivation, and loyalty. It brings the tools, knowledge, and skills necessary for you to implement a more human-centered workplace that can drive improved performance and employee satisfaction – all backed by the latest insights from behavioral science. 

Ok… so how do I lead Human?

Luckily, we created a playbook for that very purpose, we hope to empower you as a leader and enable you to channel your best, most authentic leadership —a key step in the new workplace environment to optimize your team’s well-being and success

The Leading Human Playbook is an 84-page comprehensive guide to building a positive workplace that deals effectively with today’s anxieties and stresses. The companion Leading Human Workbook takes the science-backed insights detailed within the playbook and allows today’s forward-thinking leaders and organizations to turn those insights into action.

Woman looking into the camera with text an graphics surrounding her
Grab your copy of the Leading Human Playbook and Workbook today!

Backed by leading experts in the fields of Behavioral Science and Behavioral Economics, Leading Human was created in response to the wholesale changes and disruptions we have all experienced this past year. This roadmap outlines the key steps organizations and leaders must take in order to come back to work successfully and compete in the new world.

Leading Human™ goes beyond just the re-entry from the pandemic and impacts the core of how work will happen in the future. These changes mean that we need to shift the way we lead. Thus, we need to not only understand the stress and emotional factors that our employees face, but we also need to address those factors head-on, creating a more welcoming and safer workplace, develop leadership routines that account for employee emotions, and enhance our leadership communication skills.

Our work with experts in human dynamics and our own expertise in this field allowed us to gather key behavioral insights into an actionable toolkit for managers. Leading Human™ focuses on four key areas that leaders can work on to help drive a successful transition. Our work has shown that Creating Psychological Safety, Building a Team Charter, Implementing Human-Centered Routines, and Charting a Clear Path Forward can make a significant difference in employees’ emotional connection to the company and successful re-entry. The book guides managers through specific rationale on each of those key areas and gives them specific tools to implement some of the ideas.

A collective 40+ years of working with organizations to apply behavioral science for increased performance went into creating these resources. Don’t get left behind in today’s hyper-competitive world –grab your copy here.

Back to In-person Work Requires a New Type of Leadership

Cover page of the leading human playbook and workbook. Woman looking forward and smiling with graphics and text
The Leading Human Package is Today’s Essential Guide to Help Leaders Navigate the Next Year

At the time of this writing we’re hovering around a 50% vaccination rate for adults in the US. 

As the progress continues, companies are looking forward to the time when they can start bringing more of their employees back into the office.  This forward-thinking has focused a lot on the physical building design and safety protocols but is often missing a key aspect of the return to work: their employees’ emotional wellbeing.  

While many companies have started to bring people back slowly, there has not been a rush except for aside from essential businesses where it has been required. The new normal will probably look nothing like the old normal.   

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Returning to Work is More Emotional Than We Might Think

Distressed employee looking at his computer with his head in his hand
Companies that fail to address return to work concerns will see large rates of employee attrition

We are in a unique time right now in the US.

With vaccines readily available and cases of COVID-19 falling, companies are looking to bring people back into the office or install a hybrid model of work that allows flexibility. 

This shift brings with it a lot of opportunity but also exposes some larger potential downsides.

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Overcoming Vaccine Hesitancy With Behavioral Science

Smiling woman getting a vaccine form a  nurse
Behavioral Science Principles That can Reduce Vaccine Hesitancy

According to recent polls, the number of Americans who are unwilling to get the COVID-19 vaccine has recently dropped to around 1 in 5 Americans (Monmouth University Poll, 4/14/21). This is significantly down from prior polls but still has a large segment of our population resisting a way to end this pandemic, save lives, and get our economy rolling again. 

So where is the hesitancy coming from?

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The 2021 Decision Series Calendar

The Lantern Group and Behavioral Grooves have teamed up to create the 100 Behaviors 2021 Decision Series Calendar!

Screenshots of 2021 calendar showing a cartoon of the sunk cost fallacy

We’ve boiled 12 of the most common biases and influences that guide our decisions down into a visual and easy to understand 2021 calendar with actionable advice on how to overcome or leverage them. Check it out here and get yours today!

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Understand Your Brain – Better Decisions, Improved Habits, Happiness & More!

In a continued effort to make behavioral science and behavioral economics more accessible, The Lantern Group and The Behavioral Grooves Podcast are building resources to help you make more informed decisions, understand your influences (and how you influence), understand biases, improve happiness, build better habits and more. This includes a self assessment to help decide which behavioral science or behavioral economics book to read and The 100 Behaviors Project – a weekly exploration of human biases and behaviors. Check them both out below.

Behavioral Learning Self-Assessment

The self-assessment below combines 30+ years of collective experience in behavioral science to help you determine which of our top 40 books will be the most beneficial to you. Take it now and start (or continue) learning! If you have already read the recommendation, reach out in the form below or email behavior@lanterngroup.com with your result and we will recommend 2 or 3 alternates!

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Is Organizational Friction Costing you Money?

Organizational friction is not a common term, yet it could be one of the biggest reasons that your company is not performing to its full potential.

How much is friction costing you?

Friction in human terms is the unnecessary resistance that a person encounters when trying to achieve a task. Organizational friction is the resistance created by policy, social, or environmental factors within a company.

Bad organization friction creates unnecessary resistance within an organization and impedes performance. It causes wasted time, wasted energy wasted resources, and overall frustration. Good organizational friction creates positive resistance that discourages negative behavior, sloppy thinking or risky shortcuts. 

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Good Prime – Bad Prime

Priming, in relation to human behavior, is the idea that exposure to an external stimulus can subconsciously trigger our brains to drive specific behaviors.

messaging and communicating

A study in Daniel Kahneman’s “Thinking Fast and Slow” examined how a simple word could prime the brain to think differently in a similar situation. Subjects were exposed to one of two words and then shown the letters “SO_P” and asked to fill in the blank.

People who were exposed to the word “eat” prior to the exercise were more likely to fill in the letter “U” (SOUP), and those exposed to the word “shower” were more like to fill in the letter “A” (SOAP).

In this situation, the first word they were exposed to impacted their interpretation of the blank letter and completed word. This is a simple example, but priming can also cause us to unconsciously engage in behaviors both good and bad.

Let’s looks at some examples in the real world. 

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How to Apply Behavioral Science in Your Job (And Why it Matters)

By Kurt Nelson, Ph.D. & Ben Granlund

Would being able to understand the underlying reasons why you and others “do the things you do” be helpful to you in your job?  Is there value in having the knowledge to be able to predict and understand people’s responses to your requests or changes?  How about being able to anticipate how people will most likely respond in a given situation or environment?  Would the ability to make more rational and sound decisions help you in moving your business forward?

For most people, that answer is “yes.” 

Most of us work in an environment that involves some level of involvement and interaction with other people. Whether it be coworkers, bosses, employees, vendors, or customers – at some point in your workday, there is likely a human involved.   

How you interact with those humans can change how they respond. 

We need to be able to work effectively with those humans. If we can understand and empathize with their underlying drives, decipher how they are interpreting our words and actions, and anticipate how they will respond to what we do, our interactions with them will be significantly improved. 

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Scary Biases

Halloween is scary. All sorts of creatures are running wild – ghouls and ghosts, witches and goblins, werewolves and vampires…biases and heuristics.

That’s right, biases and heuristics can be scary too! They can cause us undue harm if we are not careful, but understanding the power that they have over our behaviors can help.

Six Behavioral Biases to be Aware of

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