Management | Behavior Matters! - Part 2

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Survivor: Corporate America edition – Guest blog by Paul Schoening

Survivor “Damn Lucky”

Counter-intuitively, organizations tend to find difficulty prioritizing their employee engagement efforts during challenging environments. In fact, during this recession many have executed a status quo strategy, which communicates to their single greatest resource that you are “damn lucky to still be here”. Take a moment to think about this – has this been your organizations approach to engagement?

Therein lies the issue! If we tell our recession survivors they’re lucky to have a job and yet we label them our greatest remaining resource, we are sending mixed messages.

My Story

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Myths on communicating compensation plans…

Olivia Mitchell is one of the best experts on the web when it comes to presentations and public speaking.

She gets it.

I have been following her for over a year now and have been constantly amazed at the quality of her posts and her use of research to back up her statements.  In this post, she talks about three myths of public speaking – read it and let me know if you don’t change your mind after reading this.

After reading it, I started to think about how these myths often get in the way of effectively communicating incentive and compensation plans to people as well…

Myth #1: It’s not what you say, it’s how you say it

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South Dakota

I just spent the last week in South Dakota with my family.  It was a needed break from the day-to-day stuff that has been going on for the last six months.

A time to unwind and relax.  A time to reconnect and think.  A time to focus on things other than work and obligations…

Buffalo

Buffalo at Wind Cave National Park

REFRESH

I’ve talked taking time off before in order to recharge ourselves (see here: refreshabbatical).  I’ve realized that it is very important that we do this – and yet it is so hard.  I wanted to take the time off completely – without checking in or doing any work.

Oh well…

I ended up needing to be on some conference calls, figuring out a problem with one of our rental units, and checking back into see how an issue was being resolved at work.  As a result I was up way earlier than I wanted to be while on vacation.   Putting it mildly, that sucked.  Setting an alarm for 5:00 AM while on vacation to take a conference call is not my idea of fun.

But by doing it early,  I was able to spend all day with the family – every day.

And I didn’t check twitter, or my blog, or the internet or even the news.  It was almost blissful!

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What Drives Meaning?

What is it that drives meaning in work?  True, real meaning that goes beyond the obvious “completed this project” or “achieved that goal”?  I have some ideas, but would love to hear what other people have to say first.  I’ll keep a track of the responses we get and put up another post on this with some ideas at a later time.

So please, leave a thought in the comment section!

5 Lessons From the Maze

People going through the maze

The Maze

Over the past 18 years I have conducted a team building event called the Electronic Maze® with hundreds of companies and thousands of participants.  Sometimes called the “Magic Carpet” the Electronic Maze is extraordinary, not because it is magic, but because of the team behaviors and emotional responses it elicits.

Those behaviors and emotional responses are surprising similar across a wide variety of groups: senior managers, line workers, middle management, cohesive teams, strangers, international audiences, men, women, and every group that we’ve ever done this with.

Those behaviors are also very insightful as to how we perceive the world, work with each other, and get things done.

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Economic Growth Centers – Small Business Learning Initiative

Here is the link to the webinar I did with Economic Growth Centers (ECG), a 501C non-profit that I’m on the board of.  ECG’s mission is to strengthen the economic vitality of the Twin Cities Metro area.

One program that we are working on is to create an electronic small business education curriculum that can be freely accessed from our website by small business owners, managers and employees.  Our goal is to have an entire curriculum of educational webinars available free of charge, hosted by various experts in their fields.  This type of training or consulting would be cost prohibitive for many of the small businesses we aim to help.

If you would like to donate your time or expertise – please let me know kurt@lanterngroup.com or leave a comment.  We are looking for people to work with to create a one hour webinar that would teach small business leaders and employees a key business skill. If you are interested, let us know -we would love to hear from you!

Motivation Webinar Link

When Power Point Fails

Oops I read this article recently, PowerPoint Does Rocket Science–and Better Techniques for Technical Reports” by Edward Tufte.

Read this article.  Seriously, read it.

It is technical and it gets into details and isn’t constrained to just one page.  It has long paragraphs.  Read it anyway.

It highlights how we have come to depend on Power Point and its conventions – even when that medium or those conventions don’t work.  And how, in this instance, might have led to disaster.

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More on the Drive to Challenge & Comprehend

Why we do the things we do

I was reading an the transcribed copy from a conversation between Ira Flatow and Dr. Paul Bloom on the NPR show Science Friday.  This show was titled, “Why we like the things we like” and I think it highlights some very interesting insights that we could all learn from.

The following excerpt is a great example of the Drive to Challenge and Comprehend.

FLATOW: Well, you led into a topic I wanted to ask you about, and that is the pleasure of just learning about things. It’s – you know, just knowing more. I mean, I find that extremely pleasurable, and I’m sure a lot of our listeners do, or else they wouldn’t be tuned to this program.

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3 Tips to Increase the Drive to Challenge & Comprehend

Challenge The 4-Drive Model of Employee Motivation’s 3rd drive is the Drive to Challenge and Comprehend.   The drive focuses on our innate desire to learn more about the world around us and to not be bored.

I like to call this the “4-year old drive.”

If you’ve ever tried to get a 4-year old dressed quickly, you know what I mean – they want to do it themselves.  It is the challenge of being able to button their shirt or put on their own shoes that they are striving for.  Or think about a 4-year old sitting at dinner with a group of adults who are talking (i.e., boring) and think of the trouble that they get themselves into trying to add some excitement (or learn something new).  For instance, my 4-year old was bored and decided to see what meatballs in a glass of milk would taste like…you see what I mean.

So here are three tips to help increase the C drive:

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Unmotivated and staying that way

Are there certain people who just can’t be motivated?  Are there Wally’s who render the motivation fairy powerless?  While I would like to believe that isn’t the case, I have to wonder…

Motivation is Personal

One of the core beliefs that I have is that motivation is very personal.  People are individuals with different motivational triggers and drives.  While there are basic underlying motivational drives (see 4-Drive Model), those drives impact each of us differently and create a unique motivational profile.

This implies that if one can understand that motivational profile of a person, one should be able to understand what to do to motivate them…right?

That is the implication…however I believe reality is a little different.

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