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Secure Your Future by “Leading Human”

Woman sitting at computer working with laundry basket on the desk next to her

Building a Positive Workplace that Deals Effectively with Today’s Stresses

Caroline slumps in her chair, stares out her kitchen window, and wonders how it came to this. She looks down at the e-mail from her boss and shakes her head thinking, “She doesn’t understand.”  

The kids are arguing in the background… something about whose turn it was to take out the dog. Looking around the kitchen, she notices that the dishes from last night’s dinner are still in the sink, unwashed. In fact, the whole house is a mess, clothes lying where the kids dropped them, the half-done puzzle pieces litter the table, dirt tracks from the dog across the floor, mail is strewn about the countertop, unopened. The only part of the house that is reasonably orderly, she realizes, is the part right behind her, the part that is seen in the background of her Zoom calls.

She frowns. 

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Back to In-person Work Requires a New Type of Leadership

Cover page of the leading human playbook and workbook. Woman looking forward and smiling with graphics and text
The Leading Human Package is Today’s Essential Guide to Help Leaders Navigate the Next Year

At the time of this writing we’re hovering around a 50% vaccination rate for adults in the US. 

As the progress continues, companies are looking forward to the time when they can start bringing more of their employees back into the office.  This forward-thinking has focused a lot on the physical building design and safety protocols but is often missing a key aspect of the return to work: their employees’ emotional wellbeing.  

While many companies have started to bring people back slowly, there has not been a rush except for aside from essential businesses where it has been required. The new normal will probably look nothing like the old normal.   

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Overcoming Vaccine Hesitancy With Behavioral Science

Smiling woman getting a vaccine form a  nurse
Behavioral Science Principles That can Reduce Vaccine Hesitancy

According to recent polls, the number of Americans who are unwilling to get the COVID-19 vaccine has recently dropped to around 1 in 5 Americans (Monmouth University Poll, 4/14/21). This is significantly down from prior polls but still has a large segment of our population resisting a way to end this pandemic, save lives, and get our economy rolling again. 

So where is the hesitancy coming from?

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Experience Matters: Helping Companies Communicate More Effectively

Girl with glasses sitting at her desk looking board with her chin on her hand
Good Communication is Key to Engagement

Numerous companies have a difficult time building engagement and trust with their employees. 

The problem doesn’t always have to do with their processes or procedures or even management behaviors –in many cases it has to do with how they communicate to their employees. In over 20 years of helping companies solve these issues, we’ve found that companies often don’t communicate with their employees in a way that helps them understand and buy-in to the very programs that are designed to engage them.  

While some companies have significantly improved their ability to create professional-looking presentations and graphically appealing brochures, they still have not fully embraced bringing a behavioral science approach to their internal communications to communicate in a more human way.

This is where we help. 

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Once is Not Enough – Incentive Communications Need a Campaign

words an numbers over a group of people working at a table
Four Steps to Communicating Incentives

There is an old adage in advertising that says, “people need to see an ad seven times before they are influenced by it.” What does this mean for your incentive programs?

While advertisers may argue about the exact right number (I’ve seen some say that it takes 20 times – really, that seems overkill?), the concept that multiple views of information drives behavior has been shown to be true.  This is called “effective frequency” in the advertising world. 

In our internal communication world, we call it a communication campaign and organizations don’t use campaigns as often as they should. In the world of incentives, a full campaign can be a fantastic tool to add to your toolbelt.  

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A Home Run for IC Directors

Man sitting back in office chair with his hands behind his head looking satisfied
Create a Great IC Program AND Make Sure it is Understood

Incentive compensation professionals work hard at developing incentive plans that drive employee motivation while also meeting their company’s strategic objectives.

In the past, this has been achieved by using rules of thumb and stringent financial analysis. Yet, hard work is not enough in today’s turbulent times.  

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Are poor IC communications holding your sales teams back?

Boring pile of legal binders
Good Communication is Key to Engagement

Several years ago, we worked with a large Fortune 500 company whose IC Director was frustrated with low performance.

The metrics were there, the incentives were good, but the understanding was low… and sales were short.  How could a well-designed plan that they had spent months developing not be working?

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The 2021 Decision Series Calendar

The Lantern Group and Behavioral Grooves have teamed up to create the 100 Behaviors 2021 Decision Series Calendar!

Screenshots of 2021 calendar showing a cartoon of the sunk cost fallacy

We’ve boiled 12 of the most common biases and influences that guide our decisions down into a visual and easy to understand 2021 calendar with actionable advice on how to overcome or leverage them. Check it out here and get yours today!

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Announcing the “Nudge it North” Conference

Start the new year off right by joining us in January at the Nudge it North Conference – a digital Behavioral Science conference taking place on January 8th, 2021.

Join us at www.nudgeitnorth.com

The Lantern Group, Behavioral Grooves, Behave MN have collaborated to bring together an all-star cast of speakers that includes industry veterans, world-renowned experts, and amazing new voices in the field.

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Sculpting Motivation – Maximizing your Total Rewards with Behavioral Science

This article highlights the key learnings from Kurt’s presentation at the “2020 World at Work Spotlight on Sales Conference”. The original slide deck is available below.

Man screaming into phone exhibiting bad sales behavior
Rewards Programs are a Key Driver of Sales Behavior

In 1937, paleontologist Gustav von Koeningswald was working on the island of Java in Southeast Asia, searching for new evidence of our early human ancestors.  To achieve this goal, he needed to find fossils, and the apex of fossils was the skull. With an intact skull, paleontologists are better able to distinguish between ape and human. 

But skulls were rarely are found intact. 

Instead, paleontologists needed to piece together a multitude of small skull fragments in a complex 3D puzzle.  It was difficult work – difficult to find all the pieces and difficult to fit them together in the right way to reform the original skull. 

To help alieve the burden of searching and finding the skull pieces, von Koeningswald enlisted the help of people from the local village.  He did this by giving them an incentive. He paid them 10 cents per skull fragment that they delivered to him.   

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